Tech Buyers Look for Industry Experience and Post-Sales Support: Epicor Survey

Unless you happen to sell point of sales systems, this Epicor survey of POS buyers may not seem relevant. But the results are probably similar for other tech products. Key findings: 73% of buyers consider replacing a system within three years of buying it; 93% prefer a system tailored to their industry; 92% want sales teams that understand their industry; sellers don’t provide enough support during deployment; and data migration is the biggest deployment challenge.

Lily AI, which generates product classifications directly from images, has just raised a $25 million Series B. Lily AI says it measures over 15,000 attributes rather than placing products within standard taxonomies. Automated classification removes a major obstacle to on-site search, product discovery, recommendations, and demand forecasting.

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Koolboks, the sustainable cooling company providing accessible cold storage solutions to businesses across Africa, has closed a $2.5 million seed funding round. The round was led by Nigeria-based Aruwa Capital Management and with participation from Acumen, Blue Earth Capital, All On, GSMA and other investors. This brings the company’s total investment to date to $3.5 million.

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Customer intelligence platform Acxiom will collaborate with ActionIQ to deliver enhanced customer insights. ActionIQ’s CDP will integrate with Acxiom’s demographic, household, behavioral and preference data and with Acxiom’s RealID identity resolution solution. Acxiom experts will work with clients to customize and streamline ActionIQ.

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Tech Buyers Look for Industry Experience and Post-Sales Support: Epicor Survey

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Lily AI Raises $25 Million Series B for Image-Based Product Classification

Paris-based Koolboks closes $2.5M seed round to scale solar refrigeration across Africa

ActionIQ and Acxiom Unveil Customer Intelligence Partnership