The University of Western Australia notified students and alumni of the breach of its Callista student information system as investigations into the extent of the “random attack” continue. The university said personal information held in Callista that was accessed included names, residential addresses, phone numbers, email addresses, course details and photos.
Social media is diminishing Meta market power. The Australian Competition and Consumer Commission (ACCC) said it is looking to understand the potential social media competition and consumer protection issues that matter most to consumers, businesses and advertisers, including, the degree of competition between social media services and trends in mergers and acquisitions by social media platforms.
The consumer watchdog, the Australian Competition and Consumer Commission (ACCC), took Google to the Federal Court last year. The Federal Court found Google represented to some Android users that the setting titled Location History was the only account setting that affected whether Google collected, kept and used personally identifiable data about their location.
CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.