Text messages get more response than perhaps any other medium, mostly because people assume they are coming from other human beings. Emotive is taking care of that, using artificial intelligence with human assistance to “replicate human interactions” to prevent cart abandonment, recommend products, and run promotions. They just raised a $50 million Series B to do even more of it.
Want to know how marketers at other companies are handling privacy challenges? Privacy Co-op has been green-lighted for a 9-episode season slated to start production in April, and the guest line-up is being scheduled now. If you’re a CDO/CMO or other marketing practitioner and have a good story to tell, contact socialmedia@privacyco-op.com with the subject ‘Private, I’ to propose your idea for the show.
Having weathered the pandemic leaves CMOs more confident about their ability to meet future challenges, according to this study from fractional CMO service Chief Outsiders. While 78.5% still see difficulty in staying ahead of technological advancements, that’s down from 88% one year ago. In fact, 92% say companies are more prepared to strategically pivot and more say the pandemic has been an opportunity (43%) than a threat (39%).
Customer intelligence platform Acxiom will collaborate with ActionIQ to deliver enhanced customer insights. ActionIQ’s CDP will integrate with Acxiom’s demographic, household, behavioral and preference data and with Acxiom’s RealID identity resolution solution. Acxiom experts will work with clients to customize and streamline ActionIQ.