CDP Institute

Uneecops Business Solutions, a leader in Business Automation Services, has announced its acquisition of digiCloud – a Salesforce Partner based in Pune, India. This acquisition further augments Uneecops’ capabilities in the Salesforce area, offering clients an unparalleled CX experience.

Zoho Corporation, one of India’s oldest SaaS (software-as-a-service) platforms, launched Zoho Marketing Plus, a platform that integrates marketing automation across campaign ideation, creation, execution, management, and measurement. The marketing platform gives marketing leaders a deeper understanding of customer preferences and behaviours, which would help them in driving brand affinity.

Within a decade of operations in India, IDFC Asset Management Company (AMC) has become one of the most trusted mutual fund companies. The integration with Salesforce has helped them to offer delightful customer experiences that moved beyond run-of-the-mill ads to meaningful and relevant content. They were able to automate email marketing, store large databases and produce meaningful reports of campaign performance.

According to the latest Bazaarvoice Shopper Experience Index, reviews and photography from peers, along with an ability to view other consumer insights and purchase via social channels are rising up the ranks when it comes to how Australian shoppers convert.

Enterprise data platform for Salesforce, Odaseva, is extending operations across the Asia-Pacific region as well as UK as it also releases new product offerings.

Smaller telcos could be exempt from obligations under Australia’s consumer data right (CDR), if a proposal by Treasury is adopted. Federal Treasury and the Data Standards Body suggest the telecommunications sector follow the model used in the energy sector, where the CDR doesn’t apply to companies below a minimum number of customers.

Indonesia-focused venture capital firm, East Ventures, has raised a total of US$550 million in the final close of its latest funds to focus on Indonesia and Southeast Asia startups. The firm will allocate US$150 million for early-stage deals, and US$400 million for growth-stage deals.

Singapore-headquartered e-commerce and gaming giant Sea Ltd is said to be preparing a move into Indonesia’s insurance sector. The US-listed tech firm has prepared plans to acquire an insurance company in Indonesia, Financial Times reported. Such an acquisition would prepare Sea to better compete with rival super apps including Jakarta-headquartered GoTo and Singapore-based Grab, which are aiming to provide a one-stop-shop from ride-hailing, food delivery to financial services to their users across Southeast Asia.

Nigerian startup Vendly has launched a platform that allows users to send and receive money using just their social media handles.

Identitypass has announced that it has raised $2.8 million in seed funding, months after graduating from Y Combinator. The round also comes a few months after the startup raised $360,000 in pre-seed investment last November, bringing its total funding to $3.1 million.

Kenyan startup Phindor has launched a next generation shop assistant system that employs artificial intelligence (AI) to help local businesses digitise record management, data collection and storage.

Duo, a cloud-based secure access provider which is now part of Cisco, announced the launch of its first data centre in India to meet data localization requirements. This is the latest in Cisco’s investments to build data-compliant security infrastructure in India.