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Consumers Want to Know How Companies Use Their Data: Braze Study

Next we have a study from Braze that found 95% of U.S. adults think privacy laws should do more to protect their data and 84% have walked away when a company asked for too much personal information. Think it’s obvious that companies should tell consumers how their data is used? You’re right: so do 99% of executives and 94% of consumers.

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Data Quality Is a Losing Battle: O’Reilly Report

February 14, 2020

I couldn’t find another video story but you could make a great horror movie from this O’Reilly report on data quality. Open with a shot of data analyst angrily slamming down a newspaper article headlined “80% of organizations don’t follow data governance best practices”, follow her futile battle to gather enough resources to do her job, and end with her slowly going mad as she tries to reconcile endless, inconsistent data sources. Okay, maybe you won’t win an Oscar with that one.

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Adobe Releases New AI Agents

September 11, 2025

It barely feels like news when industry giants add AI features, since that’s what they’re expected to do. But lots of people use their products, so their announcements are probably of higher interest than most. With that in mind, let’s note that Adobe has just announced general availability of agents for audience creation, journey orchestration, experimentation, journey insights, website optimization and agent support.

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