Hightouch continues to expand beyond its core business of extracting data from a warehouse. Their latest move is to buy HeadsUp, which predicts customer conversions and loads the results in to a customer profile. They still can’t resist calling themselves a “Composable CDP”, which makes exactly as much sense the Goodyear Tire Company calling itself a “Composable Auto Maker”.
In case you weren’t confused enough, CTV can also refer to Convergent TV. That’s how it’s used by Comcast Advertising-owned AudienceXpress, which sells across all screens. They just arranged for Epsilon clients to use their own first-party data and Epsilon’s third-party data for selection, targeting, and results measurement against AudienceXpress audiences.
Well-funded martech firms like Hightouch are exactly the kind of company that this LUMA Partners report predicts will make more martech acquisitions in the near future. Lots of other insights here, including the on-going strength of big tech companies, merger of adtech and martech, and distinction between composable strategies and best-of-breed. An easy read and well worth the time.
It barely feels like news when industry giants add AI features, since that’s what they’re expected to do. But lots of people use their products, so their announcements are probably of higher interest than most. With that in mind, let’s note that Adobe has just announced general availability of agents for audience creation, journey orchestration, experimentation, journey insights, website optimization and agent support.