Martech’s share of total marketing budgets fell from 29% to 26% in Gartner’s latest CMO Spend Survey. Gartner doubts this signals a long-term decline but does note that CMO’s struggle to manage martech. They recommend hiring “martech generalists” to help meet changing demands and creating a plan to address skills gaps.

Start-up Osano is tackling a different privacy challenge: helping consumers and businesses know which companies have good privacy practices. They’ve measured practices of more than 7,000 companies and share the results with businesses and consumers. They also offer a consent management tool. Osano was founded in 2018 and has $3 mlilion in seed funding.

Amazon agreed to pay $2.5 billion to settle a Federal Trade Commission lawsuit charging it tricked customers into signing up for Amazon Prime and then made it difficult for them to quit. A jury trial in the suit had already begun. We can only assume that Amazon didn’t like its chances.