Mercado Libre announced the launch of Mercado Coin, its first cryptocurrency, in Brazil. It was developed on the Ethereum blockchain and will be used through Mercado Libre and Mercado Pago in that country for US$0.10. The company also plans to expand its digital currency to the rest of Latin America in the future so that it can be used even outside its platforms.
Rebill, an Argentina-based startup, raised $3.6 million to continue building automated payment collection and subscription management tools for Latin America. The company automates the collection process and integrates payment gateways and invoicing tools so that customers don’t have to create their own. Currently, Rebill has clients in Argentina, Chile, Colombia, Mexico, Peru and Uruguay and collects payments in 15 currencies.
The simplest description of Medallia is “listening platform”, but that sounds creepier than what they actually do, which is to analyze and react to customer and employee conversations. They were bought by software investor Thoma Bravo last October and have made at least four acquisitions since then, including the Thunderhead journey orchestration engine. They just closed their deal for callback scheduling vendor Mindful, which was announced in July.
Let’s catch up today on news that went unmentioned while we obsessed about TikTok, Google, Microsoft, and the rest. First, some CX acquisitions: Stockholm-based experience analytics vendor Netigate bought Netherlands-based digital feedback collector Mopinion while Colorado-based survey platform Alchemer bought San Diego-based review and comment collector Chatmeter. We also have “AI-native operating system for advertising” Veylan buying media sales platform Advisr and, far from least, investment firm Thoma Bravo spending $1.4 billion to buy SaaS pricing and sales solution PROS Holdings, Inc.