Many people are more interested in mixing virtual and actual reality than entering an entirely separate metaverse.  Smart contact lens maker Mojo Vision falls into the mixed-reality group.  They just announced an app that displays Alexa shopping lists within your contact lenses.  The time and effort savings are unimaginable.  No, really, I can’t imagine any.

CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.