Another unfolding drama is the struggle for success by social commerce – that is, buying through social media platforms rather than traditional ecommerce sites.  Marketers are excited but consumers are skeptical.  This GoodFirms report takes an optimistic view but still finds that 89% of social commerce buyers had a problem of some sort.

ChatGPT is hoping to grab another slice of your attention with Pulse, a now-in-limited-preview feature that will proactively deliver daily updates on information it thinks you’ll find useful. The new service is positioned as a personal assistant that will select contents “based on your chats, feedback, and connected apps like your calendar.” Forget about privacy; the real question is whether this becomes a news source that gives ChatGPT the ability to shape your opinions.