One hidden cost of unused martech is the effort that went into installing and integrating it. This Digibee study of large enterprises found that 16% to 25% of IT spend goes to integration, and half the companies rebuild six or more integrations each year. Worse still, 79% of those new integrations cause significant downtime, which can easily cost more than $1 million per hour.
How big a problem is zombie martech? Half (51%) of the respondents to this Demand Metric survey for Integrate said they have a great or very great amount of redundant or unused tech. But they don’t seem too worried about it: 64% said their current martech stack supports them well or very well, 44% plan to increase their marketing ops and martech spending, and more plan to add new systems (32%) than to make their stack smaller (26%). Interesting.
Tech budgets increase pretty much no matter what, but spend on creative is more volatile. Lions Advisory found that 53% of brands expect to reduce creative investment this year, while just 17% expect an increase. They’re blaming the prospect of recession, not AI, in case you’re wondering.
Customer intelligence platform Acxiom will collaborate with ActionIQ to deliver enhanced customer insights. ActionIQ’s CDP will integrate with Acxiom’s demographic, household, behavioral and preference data and with Acxiom’s RealID identity resolution solution. Acxiom experts will work with clients to customize and streamline ActionIQ.