More than 70% of U.S. broadband households own a connected TV or other connected device, says research firm Parks Associates. In fact, the average household owns six to eight, meaning they already outnumber humans by a wide margin. Parks sees smart speakers as the key to keeping them under control. Lots more here on the topic.
The Customer Data Platform market will reach $3.3 billion by 2023, according to a study from MarketsandMarkets. The report projects a 29.3% annual growth rate from a base of $640 million in 2017. Figures include products and services from enterprise software vendors as well as CDP specialists. CDP Institute has somewhat lower estimates but for specialist vendors only. Price is $5,650.
Ryff offers even greater control over user experience, enabling video producers to dynamically vary objects as a video is streamed to a smart TV or other device. Different people can see different objects at the same time, based on rules set up by the video producers. So much for shared reality.
Let’s catch up today on news that went unmentioned while we obsessed about TikTok, Google, Microsoft, and the rest. First, some CX acquisitions: Stockholm-based experience analytics vendor Netigate bought Netherlands-based digital feedback collector Mopinion while Colorado-based survey platform Alchemer bought San Diego-based review and comment collector Chatmeter. We also have “AI-native operating system for advertising” Veylan buying media sales platform Advisr and, far from least, investment firm Thoma Bravo spending $1.4 billion to buy SaaS pricing and sales solution PROS Holdings, Inc.