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Categories : CDPI Emerging Markets

Firefox Bikes Collaborates with Salesforce to Upgrade Its D2C Experience

February 10, 2022
Salesforce, the global leader in CRM, today announced that Firefox Bikes, India’s leading bicycle brand, will be leveraging Salesforce to support its digital transformation journey. With the deployment of the Sales Cloud, Service Cloud, Commerce Cloud and Marketing Cloud, Firefox aims to deliver a consistent omni-channel experience across all digital and physical touchpoints. Firefox is a digital-first company with a vision to have an omnichannel business model that combines direct-to-consumer (D2C) from the website and a countrywide offline network integrating 500+ retail stores on a single platform.
CDPI Emerging Markets

Tech Mahindra partners with Yellow.ai to bolster enterprise customer experiences with conversational AI

February 10, 2022
Tech Mahindra, one of India’s top IT firms, said on Monday that it is collaborating with Yellow.ai, a total experience automation platform to bolster enterprise customer experiences with conversational Artificial Intelligence (AI). As part of the partnership, Tech Mahindra and Yellow.ai will work towards developing next-gen conversational-AI solutions to elevate omnichannel capabilities such as Enterprise Resource Planning (ERP), Human Resources Management System (HRMS), Supply Chain Management (SCM), and Customer Relationship Management (CRM).
CDPI Emerging Markets

Malaysia’s AirAsia Group rebrands to Capital A to reflect new biz strategy

February 3, 2022
AirAsia Group has rebranded the group holding company to Capital A. The name change reflects the Group’s new core business strategy as an investment holding company with a portfolio of synergistic travel and lifestyle businesses, which have rapidly transformed the AirAsia brand into much more than just an airline. The group aims to transform from an airline into a one-stop digital travel and lifestyle services group.
CDPI Emerging Markets

India’s Zomato invests $20M to acquire minority stakes in AdOnMo, UrbanPiper-Business Journal

February 3, 2022
Food delivery unicorn Zomato has signed definitive documents to acquire minority stakes in two start-ups — UrbanPiper and AdOnMo — for an aggregate value of $20 million, according to the company’s latest filing with the BSE. The restaurant aggregator said it will invest $5 million in UrbanPiper for a 5% stake as part of a larger $24-million round. UrbanPiper operates a B2B software platform that acts as a middle layer between restaurants and food ordering and delivery players.
CDPI Emerging Markets

Foxconn to make electric cars in India for Fisker

February 3, 2022
Foxconn, the maker of the iPhone in India for Apple, is set to manufacture electric cars in the country, for NYSE-listed Fisker Inc., in the next couple of years. Promoted by Henrik Fisker, renowned designer of models like BMW Z8, Aston Martin DB9, Fisker Inc will initially set up a technology centre in Hyderabad, with a roster of over 300 engineers, and within two years, in a manufacturing alliance with Foxconn, make the electric ‘global vehicle’ Pear in India.
CDPI Emerging Markets

Bharat Petroleum unites all businesses through a single, shared customer view with Salesforce

February 3, 2022
Bharat Petroleum Corporation India Limited (BPCL) is powering India’s economy in multiple ways. Over 8.5 crore families depend on the company’s 6,500+ LPG distributors to supply their homes with cooking gas. About 1 crore vehicles tank up every day at one of BPCL’s 18,000+ petrol pumps. And more than 50 airports use the company’s high-quality products to fuel their aircraft. The Fortune 500 ‘Maharatna’ conglomerate also serves 8000+ industrial and commercial customers across multiple sectors like Cement, Railways, Paints, and Petrochemicals. In short, its scale and reach are immense.
CDPI Emerging Markets