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CDPs Are Top Ecommerce Investment Priority: CommerceNext Study

Customer Data Platforms are the top investment priority for e-commerce marketers, with 65% planning to increase spend in 2019. This from a study by Oracle and the CommerceNext conference. Bad news is that unified customer data is also the most disappointing of 2018 investments, with 52% saying results fell below expectations. Personalization and omni-channel marketing were almost as disappointing, at 51% and 47%. This stuff is hard.

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Two-Thirds of C-Suite Can’t Recognize Bad Data: Fivetran Report

December 6, 2021

Like the determined optimist who tells his boss the factory is on fire by reporting they’ll soon be able to update their equipment, let’s find some silver linings in a batch of gloomy surveys today, Dear Reader.  We’ll start with this Fivetran report, which finds that 85% of data leaders say their company has lost money by basing decisions on bad data, and 66% believe their C-suite can’t tell when that happens.  The bright side is there’s lots of room for improvement.

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