September, 2023 - CDP Institute

Dates : September 2023

Acquia has launched an integration hub, Acquia Exchange, that makes it easier to connect third party products to its digital experience platform. Having an exchange of your own is table stakes for products hoping to establish themselves as platforms at the heart of their very own ecosystem.

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Remember when TVs were something you watched? Those days are long gone; not only are TVs watching back, but they’re interacting with you in a friendly yet Big Brother-ish sort of way. The reason, of course, is to sell more valuable advertising. Samsung Ads just upped its interactive ad game by working with Brightline to allow live and personalized ads, polls, trivia, and scrollable carousels.

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The Federal Trade Commission yesterday filed its long-awaited anti-trust suit against Amazon, charging the company with oodles of anti-competitive actions to maintain an illegal monopoly. Seventeen state attorneys general joined the fun. Feel free to read the 172-page filing and compose a summary haiku.

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Nearly one-third of major news publishers have blocked generative AI tools from reading their content. But that’s a drastic measure which could also exclude their results from conventional search engines. Microsoft has just given publishers the option to block access by Bing Chat without also removing their content from search results. We’ll see if competitors do the same.

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Streaming video companies have belatedly recognized that advertising can be more profitable than subscriptions, and are pushing paid subscribers to switch. Amazon just introduced its own typically arrogant twist on the concept, unilaterally placing all Prime Video customers in an ad-supported plan unless they choose to pay $2.99 per month more than their current $14.99 monthly Prime member fee.

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Some surveys suggest that most companies have unified their customer data but many more show the industry has a long way to go. This Forrester study for NIQ falls into the latter group, with just 24% of respondents reporting they can track customer behavior across ecommerce and in-store retail channels. Nearly two-thirds (63%) has eleven or more data sources for omni-channel measurement.

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Poland’s Office for Personal Data Protection (UODO) is accusing ChatGPT creator, OpenAI of numerous violations of GDPR, including processing data in an unlawful, unreliable manner and not being transparent. This is in response to accusations brought by a privacy and security researcher. While the regulator anticipates it will be a difficult investigation, the regulator is moving it along very rapidly.

CDPI Privacy Newsletter

Medtronic, a trusted medical device manufacturer, is alleged to have shared a trove of diabetes patient data with Google. If proven true, fears are that it will result in heightened scrutiny of medical device companies and others. The medical field has worked closely with tech giants since the pandemic and while there have been significant advances in healthtech, there are also major concerns about patient privacy resulting from vastly increased data collection.

CDPI Privacy Newsletter

The UK’s broad, newly passed Online Safety Bill places the onus on business to proactively screen for and regulate a range of online activity to proactively decide whether it is legal. This goes beyond what other Western countries have done and encompasses responsibility for reducing hate speech, online fraud and child safety.

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The US Federal Trade Commission (FTC) wants businesses and influencers who post online ads for children to adhere to new formatting as outlined in its Protecting Kids from Stealth Advertising in Digital Media report, to clearly delineate advertising from content. In addition to providing icons to use, the FTC also recommends providing just-in-time disclosures to distinguish the ads.

CDPI Privacy Newsletter

Ontario’s government-funded birth registry and the US educational non-profit, the National Student Clearinghouse (NSC) are believed to be among thousands of organizations impacted by a mass-hack that targeted MOVEit, a file transfer tool organizations use to share large data sets over the internet. The National Student Clearinghouse breach impacted close to 900 schools and Ontario confirmed their data breach affected 3.4 million people who sought pregnancy care.

CDPI Privacy Newsletter

CDPI Privacy Newsletter