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Archive for March, 2024

Dates : March 2024

Twilio Announces Unified Profiles Powered by Segment

March 28, 2024
Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.
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Adobe and Microsoft Partner to Bring New GenAI capabilities to Microsoft 365

March 28, 2024
Adobe and Microsoft will expand their partnership to bring Adobe Experience Cloud workflows and insights to Microsoft Copilot for Microsoft 365. This will enable marketers to use insights from both Adobe Experience Cloud and Microsoft 365 to Microsoft Copilot so that users can work with generative AI in Outlook, Teams, Word and other Microsoft applications. Adobe Workfront will also be able to work across these applications.
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Forty Percent of Retail Associates Say Employers Don’t Meet Their Tech Needs: Scandit

March 26, 2024
Although over two-thirds of retail store associates regard their devices as critical to their work, allowing access to product information and multi-tasking, 40% complain that employers are not meeting their tech needs with 20% saying it does not appear to be a priority. This is based on a survey of 2,000 associates across seven countries by smart data capture platform Scandit. Around a third of the sample say it can take two to four weeks to get up to speed with devices.
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