CDP Institute

The E.U. Court of Justice has found that Amazon is obliged under the Digital Services Act to disclose information about its online advertising in a publicly available archive. The court agreed that Amazon might suffer damage but said that interests defended by the E.U. legislature prevail. Amazon had contested that it is a “large online platform” as defined by the Act.

Accenture and Adobe will partner to develop industry-specific generative AI solutions. Accenture will integrate Adobe Firefly Custom Models into its marketing services to enable clients to train custom models based on proprietary data and brand guidelines. Initial industries targeted will include retail and consumer goods, financial services, automotive and health.

Based on a survey of 300 brand and agency and executives, the IAB reports a widespread perception that in-game advertising has matured and is now as easy to plan and buy as channels like online video and CTV. Games ad revenue is predicted to grow by $3 billion over the next three years.  Forty percent of advertisers expect to increase investment in game ads, second only to social media (47%).

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

Adobe and Microsoft will expand their partnership to bring Adobe Experience Cloud workflows and insights to Microsoft Copilot for Microsoft 365. This will enable marketers to use insights from both Adobe Experience Cloud and Microsoft 365 to Microsoft Copilot so that users can work with generative AI in Outlook, Teams, Word and other Microsoft applications. Adobe Workfront will also be able to work across these applications.

The global CDP market size, estimated at $7.4 billion will grow to over $28 billion by 2028 at a CAGR of almost 40%. The main drivers will be the growing volume of data, demands for omnichannel experiences and privacy regulations. The estimate comes from management consulting firm MarketsandMarkets.

Among the many product announcements at Adobe Summit 2024 was Real-Time CDP Collaboration, a data clean room for advertisers and publishers. Real-Time CDP will also be able to pull data directly from AWS, Snowflake and other data warehouses. Most of the other announcements related to Firefly generative AI tools and included an AI assistant embedded across Experience Platform.

Google’s Search Generative Experience creates more opportunities for third-party sites and even competitors to rank for a brand’s own brand and product terms, based on research into almost 3,000 key words and 251 brands by SEO software vendor Authoritas. Over 90% of keyword searches generated SGE content. Sites like Wikipedia and even Quora ranked high in results.

Median salaries for marketers are around $100K with marketing operations doing slightly better at $130K; promotions continue to arrive fast, according to a survey of over 300 marketers by publisher MarTech. The bad news: Layoffs are up too. Women marketers below Director+ level sees salaries lagging behind male peers, but C-suite women salaries are slightly higher.

The European Union has announced new probes into major tech companies investigating non-compliance with the Digital Markets Act. The investigations raise questions about Google self-preferencing in search results, anti-competitive practices related to Google Play and the Apple App Store and Meta’s “pay or consent” model. Penalties can reflect up to 10% of global turnover.

Comscore has announced that it has received Media Rating Council accreditation for national and local TV household-level measurement. Comscore is now the only measurement company accredited for its local TV measurement. Nielsen’s local TV accreditation was suspended in 2021 and remains under review.

Although over two-thirds of retail store associates regard their devices as critical to their work, allowing access to product information and multi-tasking, 40% complain that employers are not meeting their tech needs with 20% saying it does not appear to be a priority. This is based on a survey of 2,000 associates across seven countries by smart data capture platform Scandit. Around a third of the sample say it can take two to four weeks to get up to speed with devices.