In Brief: Mozilla and DuckDuckGo launch Global Privacy Control (GPC)
Goal is to expedite CCPA “Do Not Sell” privacy requests.
Goal is to expedite CCPA “Do Not Sell” privacy requests.
The 2018 breach penalty has been reduced from £184M to £20M.
The company is accused of having Amazon Connect, a part of its Amazon Web Services (AWS), collect and harvest “voiceprint” data, which can identify and authenticate callers by voice. The plaintiff, who are based in Illinois, claim their telephone calls were intercepted and sounds stored without their consent.
We’re doing all good news today, Dear Reader. Mitto has lots of cheery information about the value of a “complete omnichannel strategy”, which correlates with higher revenue growth, more loyal customers, more customer experience investment, and probably a cure for baldness. They do find most companies are still struggling to reach that blessed state, but we won’t dwell on negative thoughts.