IT’S THE LAW (06/27/2023)

The Oregon Consumer Privacy Act has passed the House and Senate and goes to the governor to sign. Four years in the making, the bill imposes specific obligations over businesses and nonprofits, and would grant consumers protections including rights to correct, delete, and opt out. It also would protect sensitive data and youth data.

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Children’s Privacy: Google sued for encouraging apps to be mislabeled to obtain kids’ data

June 27, 2023

A lawsuit that may evolve into a class action accuses Google of encouraging Android app developers to miscategorize apps, labeling them for all or mixed ages, to allow for data collection without privacy controls for minors. The suit was brought by six minors and their adult guardians in California, Florida, and New York and makes its claims under various state privacy and consumer protection laws.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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