Medibank hack prompts Australian financial regulator to press company to expedite remediation

The Australian Prudential Regulation Authority (APRA) has imposed a A$250 million (US$167 million) capital adequacy requirement on health insurer, Medibank, following a hack that affected almost 10 million of its customers last year. The move is designed to ensure accountability after it discovered weaknesses in Medibank’s security environment.

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Adobe says marketers look to generative AI as customer expectations increase in India

June 29, 2023

Indian brands will lead the next wave of global customer experience innovation as consumers become aware of new technologies, and more deeply explore virtual and immersive environments, according to new research from Adobe. To help fuel this experience transformation, marketers and consumers alike are eager to embrace artificial intelligence (AI), especially generative AI.

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Customer Data Platform Industry Adds New Vendors: CDP Institute Report

July 12, 2024

Software vendors continued to add Customer Data Platform (CDP) capabilities to existing systems in the first half of 2024, according to the CDP Institute’s latest Industry Update report.  Nearly all of the dozen companies appearing in the report for the first time started as marketing or messaging applications and added CDP capabilities after they were built.  These firms accounted for most of the industry growth during the report period.

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