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Self-Proclaimed CDP RudderStack Offers SaaS Option

Finally, we come to RudderStack, which calls itself a Customer Data Platform but doesn’t fit our definition because they don’t store the data they collect. Instead, they move data between systems in real time, which makes them an integration platform. They’re very pleased to announce a Software-as-a-Service option in addition to the original private cloud-based version. Plenty of real CDPs also offer both, although they’re not open source like RudderStack.

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New Customer Data Platform Options Emerge During Pandemic Slowdown: CDP Institute Report

July 28, 2020

The Customer Data Platform industry continued to grow in the first half of 2020, but at a slower pace as cautious buyers absorbed pandemic-related budget cuts and assessed new entries from enterprise software vendors. The CDP Institute’s semi-annual Industry Update found a record number of new vendors entered the industry but that growth in employment and funding was the lowest in two years.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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