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Australian bank accelerates its digital, data and analytics plans

NAB is accelerating its digital plans with further acquisitions and the continued rollout of a digital home loan platform. The company has 60 percent of its apps migrated to the cloud to better position it to combat cybercrime and use digital data and analytics to improve consumer outcomes.

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Aussie retailer aims for better global customer picture and segmentation

May 12, 2022

Aussie brand Dissh launched phase one of the rollout in February to link up all email, social advertising and customer data. It is expected to deliver greater customer visibility by automating and integrating of audiences across all channels, while built-in test-and-learn capabilities will eventually be extended across all touchpoints to bring personalisation into business processes.

CDPI Emerging Markets
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Singapore’s Carousell acquires fashion thrift store brand RefashHi

May 12, 2022

Singapore’s C2C buying platform Carousell has signed a deal to acquire omnichannel fashion recommerce retailer Refash in Singapore. Off the back of its partnership with Ox Street to power authentication capabilities for secondhand streetwear, the acquisition reflects the group’s laser-focused drive to solve barriers of convenience and trust in selling and buying secondhand.

CDPI Emerging Markets
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Braze and Movable Ink Expand Partnership on Personalization

February 10, 2025

Movable Ink has announced that its Da Vinci AI-driven personalization solution is now fully compatible with customer engagement platform Braze. Da Vinci’s content, personalized uniquely for each customer, can now be incorporated into Braze’s customer journey orchestration across email, push, SMS and WhatsApp. Movable Ink and Braze describe the initiative as an entrance to the “Omniverse,” which we hope does better than the Metaverse.

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