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BloomReach Announces Digital Experience Platform

In an exceptionally jargon-filled release, BloomReach appears to be announcing integration of its recently-acquired Hippo content management system with BloomReach’s AI-driven recommendation tools. The combined system ingests data from all sources to create a unified customer view, analyzes purchases and content consumption, and drives messaging across all digital channels.

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Adfresco Boasts Human-Powered Ad Marketplace

May 8, 2017

Adtech vendors keep trying to profit from industry turmoil. Ad inventory marketplace Adfresco is a good example: trading on concerns about fully-automated ad buying, they now position their service as “bringing the human aspect back to automated buying and selling”. In concrete terms, this means that publishers can post inventory options online with a link to an account executive or sales team that must be contacted to make an actual purchase. Charmingly retro. I wonder if they offer drone-based martini delivery.

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Heap Raises $27 Million to Simplify People-Based Web Analytics

May 4, 2017

And still more about people-based marketing: Heap has technology that captures Web site behaviors without setting up tracking for each event individually. As the company puts it, they “automate away the annoying parts of analytics” so people can focus on the fun stuff. Behaviors can be tied to individuals, which isn’t always the case with Web analytics. The company just raised $27 million, for total funding of $40.2 million.

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Two-Thirds of Companies Plan More Customer Data Use: Treasure Data Report

January 28, 2022

Is there anything more fascinating than other companies’ customer data strategies, Dear Reader?  I thought not.  Here’s a Treasure Data study on that very topic.  Random factoids: data silos are a more common problem (34%) than data quality (24%); data and IT departments are responsible for customer data strategy at 49% of companies, while marketing is responsible at 11%.; 63% of companies plan to expand use of customer data.

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