Mostly-email marketing technology company Campaign Monitor has tip-toed into omni-channel by buying cross-channel experience platform Sailthru and real-time email personalization vendor Liveclicker. Both deals were closed last year but just announced. Campaign Monitor merged with email vendors Delivra and Emma in June 2018 and bought the Tagga Customer Data Platform in 2017.
Messaging platform Urban Airship has expanded its geographic reach by acquiring Accengage, which it says is Europe’s largest provider of mobile CRM and push notifications. Urban Airship does similar things but is strongest in the Americas, UK and Nordic countries.
Also at NRF: retail customer data expert dunnhumby has launched a media business that lets retailers sell advertising on in-store signage, point of sale screens, and similar “owned” channels. It will also manage campaigns in conventional channels. In-store media networks are nothing new but it’s still a good way to leverage dunnhumby’s customer data skills.
The U.S. Senate has passed a bill that could potentially ban TikTok in the U.S. if its Chinese owner, ByteDance, does not sell its holdings within a year. The bill now goes to the President Biden, who has said he will sign it. Court challenges are likely to follow.