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CDP Industry Attracts New Entrants Despite Slow Growth: CDP Institute

CDP industry employment rose just 2% in the second half of 2023, the smallest rise on record, according to the CDP Institute’s semi-annual Industry Update. But averages can mislead: employment rose by 10% or more at 20% of the firms listed.  The ten vendors added to the report were mostly CDP-specialist start-ups; by contrast, many new firms in previous reports were larger, older companies that were adding CDP features to existing campaign and delivery capabilities.

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Microsoft Adds AI-Based Copilots to Office Apps for a Fee

January 16, 2024

Pretty much every business software vendor has added some flavor of generative AI-based assistance to its interface, and Snapchat reports seven million users pay $3.99 per month for gen-AI in Snapchat+.  But Microsoft has taken it up a notch by charging $20 per month for “Copilot Pro”, which expands gen-AI in Word, Excel, Powerpoint, Outlook, and OneNote, and a $30 per month “Copilot for Microsoft 365” for businesses.  You can just see the dollar signs dancing in their eyes.

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