In response to EU’s strict regulations, Meta announced this week it will halt ad displays for teens and instead use a subscription-based model for social platforms. However, while Meta plans to start this November 6th, it also said it will be temporary as the company assesses implications of new EU regulations and there will be further updates forthcoming.
While we don’t agree on much, there is laudable consensus behind a massive Meta lawsuit, which declares addicting kids to social platforms and causing a youth mental health crisis is deceitful and must be stopped. The lawsuit has been filed in California by 33 states and supported by 9 attorneys general and the District of Columbia. It claims that to maximize profit, Meta also misled the public about how dangerous its Instagram and Facebook platforms are and that it concealed how it manipulates children and teens.
This includes a role for the federal government and provides oversight over safety tests companies use to evaluate conversation bots, such as Chat GPT and will introduce industry standards for identifying AI driven products.
CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.