Enough fancy technology. Small businesses need simpler solutions. Constant Contact is addressing that world with a new Marketing Advisor program that will include actual human contact (well, 30 minutes on the phone each month) to help small business marketers figure out what to do and then do it.
Database marketing agency Merkle has launched an “entry-level data management offering” that integrates multiple data sources and makes the results available for analysis. The company stresses that Rapid Audience Layer falls short of a full-scale customer database. It does data hygiene and identity resolution to build a unified customer view but is limited to structured inputs and analytical reporting.
Speaking of confusion, I’m fascinated by this Sprout Social report that most consumers want brands to take the lead in healing social divisions. Desperation, wishful thinking, or mere confusion…take your choice. Business leaders, our nation turns its lonely eyes to you.
Google lashed out at the Department of Justice’s threat to break up the company, calling the proposals “radical.” Among other things, Google says the proposals would threaten users’ privacy, stifle innovation and break Android and Chrome. Given the appeals process, it will likely be years before we know whether Google will stay in one piece.