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Half of Retail Execs Expect Future Consumers Will Only Shop Online: Cambridge Retail Advisors Study

Retail and restaurant companies have been hit hardest by lock-downs, so it might not be surprising that 83% of C-level executives told Cambridge Retail Advisors that their industries will be changed forever. Just 65% plan to reopen all their locations and 53% feel most consumers will exclusively shop online with in-store (BOPIS) or at-curb pickup (BOPAC).