The Scotland’s People genealogy website, which is run by the government, made available adoption records including children’s original and new surnames on records going back more than 100 years. The mother of an adoptee who found her child’s information on the site, described it as every adoptive parent’s worst nightmare. The National Records of Scotland (NRS), which runs the website is exploring measures to safeguard the data, and claims there was no security breach.
Salesforce is buying Airkit.ai, which builds low-code, AI-powered e-commerce customer service agents. You might have thought Salesforce could already do that, but presumably Airkit does it better. It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange. Price was not announced.