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Invoca Debuts Voice Marketing Cloud, using voice conversations to shape the individual customer experience

Invoca, the call intelligence company, today launched the Voice Marketing Cloud at its annual Call Intelligence Summit. The Invoca Voice Marketing Cloud is the first solution to connect and inform the entire customer experience, delivering the same capabilities for voice interactions that digital marketing clouds from Salesforce, Adobe and Oracle bring to channels like web, email, social and display.  …

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Akamai Warns of Account Takeovers Staged from Cameras, Routers

October 24, 2016

A long-known weakness in an authentication protocol shipped in millions of routers, surveillance devices and satellite antennae is being used in attempts to compromise accounts at popular web services, according to new research from Akamai. The research findings add to concerns that hackers increasingly are using internet of things devices to stage attacks, a situation that experts say could be difficult or in some cases impossible to fix (see How an IT Pro Kicked Hackers Off Surveillance Cameras).

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Grammarly Raises $200 Million to Help People Write Better

November 24, 2021

If robots wrote the news, would they write about other robots?  I ask because there’s been a suspicious burst of items about AI-powered writing tools, just when live journalists might have set things on autopilot so they could sneak out early for the holiday.  Top of the list: writing-suggestion platform Grammarly just raised $200 million at a $13 billion valuation, doubling total funding to $400 million.

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