Marketers Don’t Understand Consumer Privacy Concerns: MMA and AppsFlyer Research
Marketers aren’t doing very well when it comes to understanding their customers, either. MMA Global and AppsFlyer found marketers overestimate consumers’ concern about controlling their data and underestimate their annoyance that other people make money from it. More cluelessness: just 16% of marketers think privacy concerns impact consumer behavior, while 44% of consumers say it does.