Red and blue states don’t agree on much these days, but attacking Meta in the name of child safety is one scrap of common ground. A total of 41 states plus the District of Columbia have filed lawsuits across federal, state, and local courts claiming that Instagram and Facebook harm the mental health of young people. Many lawyers are going to busy for a long time.
There’s a fair amount of industry news today, but that can wait. Let’s instead look at the latest episodes in The Regulators Strike Back. We’ll start with news that the California Department of Motor Vehicles has suspended driverless vehicle permits for GM’s self-driving car Cruise division. This follows several accidents and many local protests.
Google has plenty of its own legal problems. Already facing major anti-trust suits in the U.S. and Europe, it can now add Japan to the list. That company’s anti-trust regulator has opened an investigation in suspected violations of the country’s Antimonopoly Act, although they haven’t filed formal charges.
Retail and hospitality customer engagement platform Givex has added the ability to create comprehensive customer profiles that include interaction data from other systems. The new product, GivexEngageAI, also develops customer segments, executes marketing campaigns, and recommends next best actions. The company refers to it as a CDP and it does appear to tick all of our boxes.