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Mintigo Distributes AI-Based Profiles to SAP CRM Users

And here’s Mintigo announcing delivery of its own AI-based sales intelligence data to users of SAP’s C4C CRM system. This follows similar integrations with Salesforce, Microsoft Dynamics, and others. Again, this is only about delivering information, not telling anyone what to do with it. Nothing wrong with that.

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MarketTrack Study: 80% of Shoppers Check Prices Online Before Buying at Retail

April 17, 2017

Retail qualifies as a vertical, although I don’t have a retail product to discuss. But here’s a MarketTrack study on shopper preferences for online vs in-store shopping. Despite all the bad news you’ve read about bricks-and-mortar retailers, shoppers in most categories still prefer to buy in a physical store. But younger shoppers lean more towards online and 80% of respondents said they do online price comparisons. So the prospects for conventional in-store retail do look rather bleak.

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Salesforce Offers Free Data Cloud to Sales and Service Cloud Customers

February 21, 2024

Salesforce is offering a free version of its CDP-esq Data Cloud to Sales and Service Cloud customers, with the apparent goal of increasing use of Marketing Cloud.  The Data Cloud offers Marketing Cloud users a unified view of data in Salesforce clouds and other systems via no-copy access to cloud databases and Mulesoft connectors.  The company also unveiled a small business edition of Marketing Cloud.

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