Clearly something’s wrong when patients are apprehensive about sharing their data with their healthcare providers. However, according to the Prescribing Privacy Healthcare Report, new from consent management company, Cassie, 72% of US consumers are concerned about potential misuse, and 50% of the 800 consumers surveyed say they trust tech companies more than medical providers to care for their data.
The Association of Southeast Asian Nations (ASEAN) has been drafting an AI ethics and governance guide that skews far more business-friendly than the EU had hoped, according to an exclusive report from Reuters, which gained access to confidential draft of the guidance. The draft, which is currently being circulated to tech companies for feedback, by the 10-member ASEAN group of countries, is expected to release this winter.
While we don’t agree on much, there is laudable consensus behind a massive Meta lawsuit, which declares addicting kids to social platforms and causing a youth mental health crisis is deceitful and must be stopped. The lawsuit has been filed in California by 33 states and supported by 9 attorneys general and the District of Columbia. It claims that to maximize profit, Meta also misled the public about how dangerous its Instagram and Facebook platforms are and that it concealed how it manipulates children and teens.
Salesforce has announced a new solution, Unified Knowledge, that will pull data from third-party systems thus supplementing Salesforce Data Cloud with external information sources. Initially, this is mainly aimed at helping Service Cloud users in combination with Einstein for Service’s generative AI. It was developed through a strategic partnership with AI vendor Zoomin.