Here’s the latest from our Department of the Obvious: a Digital Media Solutions survey showing that few marketers fully understand privacy regulations. Take the quiz, see how you rate, and maybe learn something new! Makes a great trivia game for virtual happy hour.
Look, we’re as concerned about coronavirus as anyone. But apart from our sock puppet videocast, we think our best contribution is to keep things as normal as possible. So we’ll cover normal news today, starting with extension to mobile of Movable Ink’s personalized message rendering platform. Content dynamically adjusts to location, individual data, and other variables.
Finally we have ViralGains, which creates interactive video ads that lead users through journeys tailored to their responses. Their latest creation, VoiceAlike, cuts those pesky humans out of the process by using AI to predict their responses when they don’t actually answer. It’s not as crazy as it sounds (predictions are based on actual behavior of similar users) and lets ViralGains select the most appropriate next steps for each person.
CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.