Customer Data Platform vendor BlueVenn announced a strategic partnership with Throtle, which helps companies connect online to offline identities. What’s interesting is such integrations have usually been done as clients request them; this makes the integration more part of BlueVenn’s standard offering.

And if you don’t have enough to worry about, it turns out your vacuum machine could be spying on you too. Researchers at Check Point, who are paid to try such things, found they could hack into the camera on a Wi-Fi connected LG vacuum robot, despite sophisticated anti-hacking defenses employed by the manufacturer. Their point may be undercut by a video illustrating the hack: while intended to be ominous, it seemed to show the main risk is the world learning whether you have dust bunnies.

CX management platform Sprinklr is introducing “digital twins.” Not your average chatbot, a Sprinklr digital twin is more like an AI-powered employee, able to plan actions, create workflows and make decisions, but at speed and at scale. They are said to be more easily trained than chatbots and can operate within brand policies and guardrails.