Eighty-five per cent of organizations are investing in AI technology, 72% of CIOs are “apprehensive” about regulating AI internally and 86% have Implemented formal AI Policies. AI is regareded as the number one priority for 2024, although CIOs are also thinking about cybersecurity and sustainability. Digital services company Logicalis interviewed 1,000 CIOs globally for the tenth edition of their CIO report.
Businesses are bullish about disrupting their industries with AI with 78% considering it a competitive opportunity. However, fewer than 30% believe their IT teams have the key capabilities for rapid adoption. This is based on a poll of 300 C-suite, VPs or directors conducted by MIT Technology Insights in collaboration with telco company Telstra.
Italy’s Garante, one of the EU’s most proactive regulators, has fined the country’s second largest bank, UniCredit, and has launched an investigation of a new OpenAI product. The €2.8 million (~US$3.1 million) UniCredit fine, which the bank plans to appeal, is in response to a 2018 data breach that may have impacted thousands of customers. The OpenAI Sora investigation is to clarify how the new algorithm, which creates short videos from text instructions, is trained, to understand what data it will collect, and to determine compliance with EU regulations.
Customer engagement platform Twilio has integrated with OpenAI’s Realtime API to enable Twilio customers and developers to build AI-powered conversational apps. The integration will support the creation of speech-to-speech voice conversations featuring AI agents. This is an expansion of existing Twilio/OpenAI integrations.