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Americans flunk consent T/F, but want privacy

A true/false test taken by 2,000+ US consumers found 77% still don’t understand how they’re being tracked by companies. Not surprising, since privacy policies have so often been written in ways to obscure the information. According to this test conducted by the University of Pennsylvania Annenberg School, it would be good for the Federal Trade Commission to set more stringent limits (as it seems to plan to do) on data collection by companies, rather than to rely on individuals to opt in or out of having data collected on them.

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Little trust in social platform shopping

February 21, 2023

Ever click from social to a brand site to make a purchase, or go back to the company site to buy later? According to a Simplicitydx survey of more than 3,000 US consumers’ social shopping behavior, only 23% reported clicking over, directly as opposed to 48% who said they would return to the brand website later to buy. That’s because trust levels in social are still low. It also makes for massive underreporting – as much as 245%, according to Simplicitydx – of the conversion rate.

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CDP Industry Continues Shift to Embedded Systems: Report

January 20, 2025

The second half of 2024 saw the CDP industry continue its shift towards embedding CDPs in customer-facing systems, according to the CDP Institute’s latest Industry Update report. Nearly all firms new to the report had added a CDP to an existing product, and major acquisitions including ActionIQ, Lytics, and mParticle were all made by customer management vendors. The new report adds coverage of composable CDP vendors, which is still a much smaller sector than conventional CDP systems.

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