Remember when Teen Talk Barbie got in trouble for saying “math class is tough”? I doubt Media Buyer Barbie would have the same problem if she complained about programmatic advertising, which confuses everyone. The ANA is trying to help with a CMO’s Guide to Programmatic Transparency, 49 pages of wisdom that isn’t exactly beach reading, although a daiquiri might help.
Site search and personalized recommendation vendor Sharpspring has added email to its supported channels through an integration with Klaviyo. Klaviyo is making friends faster than a butcher at a dog park: today they also announced an integration with buy now pay later service Sezzle, and two weeks ago they launched a strategic alliance with Shopify.
Kaleyra, Inc., a rapidly growing omnichannel business communications platform in India has partnered with Truecaller, an industry-leading caller ID service provider, to further establish trusted and safe business communication services through Truecaller’s proprietary Verified Business Caller ID solution. With Verified Business Caller ID, Truecaller will provide Kaleyra clients inIndia with various services that further ensure safety and security in their messaging efforts.
Twilio is adding ‘contextual awareness’ to its Segment CDP, which in plainer English means data stored in Segment will be available when creating event-triggered, real-time messages. This and a redesigned journey architecture are part of Twilio’s “next generation” customer engagement platform, which also includes natural voice AI agents, voice and text analytics, and RCS and WhatsApp messaging. Twilio separately announced a multi-year partnership with Microsoft to speed the adoption of conversational AI for customer engagement.