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Better CX Is Top Goal for Digital Product Projects: Modus Create Survey

Speaking of product-led growth, Modus Create finds just 23% of companies always involve marketing in customer-facing digital product development, well behind executives (58%) and operations (54%), and even trailing finance (30%) and IT (29%).  You’ll be happier to hear that improved customer experience is the most common benefit expected from digital product projects (47%), trailed by data security (42%), return on tech investments (41%), and highest profitability (38%).