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CDPs Migrate to Customer-Facing Systems: Chiefmartec Report

May 7, 2025
The martech universe grew 9% to 15,384 companies, according to the latest Scott Brinker/Frans Riemersma State of Martech report. The study includes a 96-person survey showing the share of B2C and mixed B2C/B2B companies with a CDP at the center of their stack fell by nearly 10% since 2024. But closer analysis suggests what’s really happening is companies are switching to CDPs inside customer-facing systems.
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DOJ Demands Google Sell AdX, DoubleClick for Publishers

May 7, 2025
In a new district court filing, the DOJ has proposed that Google divest itself of ad exchange product AdX and pursue a phased sale of ad server DoubleClick for Publishers in order to restore competition in the adtech space. This follows a decision by the judge finding Google guilty of acquiring and maintaining monopoly power in digital advertising. Google argues the measures would harm advertisers and publishers.
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BlueConic Adds Data Sharing for Snowflake

May 6, 2025
You might think that every CDP can integrate external data these days, but that’s not necessarily true. So let’s report that BlueConic has added Secure Data Sharing for Snowflake, which means it can connect directly to governed data within Snowflake without exporting or copying. This was one of a number of recent announcements from BlueConic, including the adoption of a new descriptor for their offering, Customer Growth Engine.
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Trustworthy Data An Ever Higher Priority: Salesforce

May 6, 2025
No fewer than 92% of analytics and IT leaders say the need for trustworthy data is greater than ever, with 87% pointing to AI as driving its importance. While 57% of those data analytics and IT leaders have full confidence in their data’s accuracy, just 45% of marketing leaders feel the same. Across 10,000 respondents to the Salesforce survey, there was general agreement that security threats were a challenge to good data management (that doesn’t mean hide it all away in silos — see below).
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Data Siloes Are Barrier to Real-Time Personalization: Adobe

May 6, 2025
Jamie from our Department of the Obvious ran into the office the other day waving this report from Adobe, which surveyed 3,200 CX professionals to discover that personalization is hard if customer data is siloed. Specifically, two-thirds believe data siloes block personalized engagement at critical points in the customer journey. Sixty-four percent of senior executives cite security and governance issues as reasons for the silos; 48% admit their data is a mess.
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