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Marketers Make the Best of COVID-19

March 13, 2020
Many marketers are taking advantage of COVID-19 as tactfully as they can. Companies announcing free or expanded services to support home workers include Zoom (video conferencing), Microsoft (collaboration), Google (videoconferencing), Evolve IP (collaboration), StarLeaf (video conferencing), Vidyo (video conferencing) Oneclick (remote access) , Odo (remote access) and Trustifi (email encryption) Further afield, Cappasity is offering its 3-D online demo software to large retailers and, perhaps most creative, CampTek has built a bot to manage conference cancelations
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Serenova Merges with Lifesize for Unified Communications

March 11, 2020
Today’s theme is “odd couples”. First up: contact center software vendor Serenova is merging with video conferencing vendor Lifesize. The connection may seem tenuous but remember that Serenova was purchased in 2016 by Marlin Equity Partners, which then backed Serenova’s acquisition of Telstrat call analytics in 2017 and ProScheduler workforce scheduling in 2019. The stated goal is a “holistic unified communications portfolio”
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