We don’t usually bother to write about companies buying AI vendors, since it happens pretty much every day.  But it’s rare that the buyer is a data tech company like Databricks.  They just bought AI platform MosaicML for $1.3 billion.  Not bad for a two year old company with 76 employees and $37 million in funding.

One of our favorite story lines is that marketers think they’re doing a better job than their customers do.  This SurveyMonkey report makes the familiar point: 86% of CX and digital marketing pros said they consistently deliver a personalized experience but just 8% of consumers agreed.  Here’s a new twist: 63% of pros think AI will improve CX but just 25% of consumers agree.  In fact, 32% of consumers think AI will make CX worse.

Stick with me here: what if you didn’t have to write good generative AI prompts, but could instead write a prompt that would prompt you to write a better prompt?  If your head hasn’t exploded yet, that seems to be the idea behind new auto-complete and rewrite features in Copilot AI for Microsoft 365.  Of course, there’s a YouTube video showing how.