D&B Survey: 8% of B2B Buyers Have Never Received a Bad Sales Call
Here’s another good study, although it’s not about AI. Our friends at Dun & Bradstreet looked at the State of Sales Acceleration and found that good data is important (no surprise) and that a slim majority (51%) of buyers feel sales and marketing communications have improved in recent years (more surprising). One disconnect: salespeople estimate they spend an average two hours researching each prospect before calling them, but buyers’ biggest complaint is still lack of basic research by callers. Factoid of the day: U.S. buyers receive eight sales calls per week while UK buyers receive 32 calls per week. Bonus factoid: 8% of buyers said they have never received a bad sales call.