I could finish with any of a half-dozen privacy surveys but you know what they say. So let’s instead report that personalization vendor Dynamic Yield has added the ability to import offline purchases and match them to online identities. If doing that separately for each of your martech systems sounds inefficient, let me introduce you to my friend Customer Data Platform.
Europe’s base of home-grown Customer Data Platform vendors grew rapidly in 2019, according to the CDP Industry in Europe 2020 report from the Customer Data Platform Institute. The number of vendors grew by 73% and employment grew by 80% during the year. Estimated revenue for Europe-based firms reached €260 million.
Let’s finish with another citizen Web site builder, since that makes it a trend. Shogun creates storefronts on Shopify, BigCommerce, Salesforce, and Magento back-ends, putting the “head” in “headless commerce.” They recently raised $10 million, bringing total funding to $12 million.
Martech keeps taking larger bites out of marketing budgets: 17.3% last year, 19.9% this year, 23.5% next year, and 30.9% five years from now, according to the latest CMO Survey. This despite barely more than half (56.4%) of current tools being used and nearly half (48.8%) of the survey respondents reporting worse-than-expected results. Oddly enough, marketers rate selecting marketing technologies as the thing they do best.