Ecommerce personalization vendor Dynamic Yield has raised a $32 million Series D funding round, bringing its total funding to $77 million. The company will use the funds to extend beyond Web site personalization to other channels including kiosks, call centers, point of sale systems, and IoT devices.
Customer Data Platforms are deployed by 38% of the marketers and vendors surveyed by Winterberry Group in a new report for the DMA. The figure is impressive although CDPs still lag Data Management Platforms (48%), Third party data (51%) and CRM databases (69%). Other results: insights and email targeting are the most goals for identity-related investments and extracting data from “walled garden” vendors like Facebook, Google, and Amazon is the biggest challenge in identifying addressable audiences. Lots more.
Tru Optik also does device-based targeting, although not to identified individuals. It has just partnered with Triton Digital, which supports online audio publishing and advertising, to help target ads to streaming radio and podcast audiences. Podcasts are hot – including this one featuring CDP Institute’s own David Raab among others.
The second half of 2024 saw the CDP industry continue its shift towards embedding CDPs in customer-facing systems, according to the CDP Institute’s latest Industry Update report. Nearly all firms new to the report had added a CDP to an existing product, and major acquisitions including ActionIQ, Lytics, and mParticle were all made by customer management vendors. The new report adds coverage of composable CDP vendors, which is still a much smaller sector than conventional CDP systems.