Egyptian fitness app Welnes raises $300K seed funding round

Egyptian fitness app Welnes has closed a US$300,000 seed funding round to expand its team and prepare for GCC expansion by 2023. Welnes is a community app that helps users reach their weight-loss and lifestyle goals by providing them with customized nutrition and workout plans.

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Egyptian AI-based healthcare startup DilenyTech acquired by US firm

March 24, 2022

Egyptian deep technology healthcare startup DilenyTech, which is developing innovative artificial intelligence (AI) solutions for screening and diagnostic radiology workflow, has been acquired by US firm Astute Imaging LLC. DilenyTech aims to revolutionized breast cancer screening and diagnostic workflow by providing innovative AI-based assistance for more accurate detection and expedited reporting.

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Google Cloud Launches Contact Center Platform

March 23, 2022

Google Cloud has expanded its Contact Center AI service into its Contact Center AI Platform, which it calls an “out-of-box, end-to-end solution for the contact center”.   The technology integrates with existing CRM software to add call guidance, virtual agents, unified customer profiles, call routing, and workforce scheduling.  Think of it as a brain transplant that leaves the shell of your current contact center in place but replaces all its intelligence with Google.

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Salesforce Buys for Automated Customer Service

September 22, 2023

Salesforce is buying, which builds low-code, AI-powered e-commerce customer service agents.  You might have thought Salesforce could already do that, but presumably Airkit does it better.  It doesn’t hurt that the company founders sold a previous business to Salesforce, the company was partly funded by Salesforce Ventures, and the product is already listed on AppExchange.  Price was not announced.

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