Egyptian fitness app Welnes has closed a US$300,000 seed funding round to expand its team and prepare for GCC expansion by 2023. Welnes is a community app that helps users reach their weight-loss and lifestyle goals by providing them with customized nutrition and workout plans.
Egyptian deep technology healthcare startup DilenyTech, which is developing innovative artificial intelligence (AI) solutions for screening and diagnostic radiology workflow, has been acquired by US firm Astute Imaging LLC. DilenyTech aims to revolutionized breast cancer screening and diagnostic workflow by providing innovative AI-based assistance for more accurate detection and expedited reporting.
Google Cloud has expanded its Contact Center AI service into its Contact Center AI Platform, which it calls an “out-of-box, end-to-end solution for the contact center”. The technology integrates with existing CRM software to add call guidance, virtual agents, unified customer profiles, call routing, and workforce scheduling. Think of it as a brain transplant that leaves the shell of your current contact center in place but replaces all its intelligence with Google.
CDP mParticle is being acquired by ecommerce platform Rokt for a price of $300 million. It’s the third acquisition of a leading independent CDP in a little over one month, following Uniphore’s purchase of ActionIQ and Contentstack’s purchase of Lytics. All three buyers offer some type of customer-facing technology; apparently they’ve decided that adding real-time profiles from CDP will give them a competitive edge. (See this blog post for more analysis.)