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Forty Percent of Retail Associates Say Employers Don’t Meet Their Tech Needs: Scandit

Although over two-thirds of retail store associates regard their devices as critical to their work, allowing access to product information and multi-tasking, 40% complain that employers are not meeting their tech needs with 20% saying it does not appear to be a priority. This is based on a survey of 2,000 associates across seven countries by smart data capture platform Scandit. Around a third of the sample say it can take two to four weeks to get up to speed with devices.

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DOT to conduct first US airline industry privacy review

March 26, 2024

The US Department of Transportation (DOT) announced it will review how customers’ personal Information is being handled by major airlines, and whether information collected is being shared with third parties. The airlines, including American, Delta, JetBlue, Southwest and United, will also be evaluated based on how they, their employees and contractors are trained to handle passengers’ data and enforcement actions would be pursued if appropriate.

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CDP Industry is Growing Again: CDP Institute

July 10, 2025

With CDP vendors increasing their workforces by 3.4% in six months, compared with an average of 0.2% each six months over the prior two years, the sector seems to be growing again, according to our own semi-annual industry update. There is much talk of composable CDPs but they still employ no more than 5% of the sector workforce. What is a clear trend is the acquisition of independent CDPs by vendors interested in adding a CDP to a larger system (usually an activation system).

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