You haven’t shown much interest in privacy-related news, Dear Reader, so I don’t publish much of it. But it seems worth mentioning that that Google is being sued after an Associated Press story last week revealed that turning off “Location History” doesn’t stop some Android apps from tracking your location history. If you want more on privacy and BigTech misbehaviors, see this post on the Customer Experience Matrix blog.
Data quality vendor Melissa has launched Unison, an integrated platform that lets users set up process flows combining standardization, validation, and enrichment. The new system is an on-premises, client-server product, if you remember what those mean.
Microsoft LinkedIn has expanded its Sales Navigator sales automation tool to include more sophisticated deal management and added closer integration of LinkedIn data with CRM systems from Microsoft, Adobe, Salesforce, and SalesLoft. Microsoft clearly recognizes that that LinkedIn’s value is its data, not the software.
Martech keeps taking larger bites out of marketing budgets: 17.3% last year, 19.9% this year, 23.5% next year, and 30.9% five years from now, according to the latest CMO Survey. This despite barely more than half (56.4%) of current tools being used and nearly half (48.8%) of the survey respondents reporting worse-than-expected results. Oddly enough, marketers rate selecting marketing technologies as the thing they do best.