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Mindbox CDP Raises $13 Million to Grow Beyond Russia

The Boris Yelstin Presidential Center doesn’t come up very often in this newsletter, so I’m pleased to report that Mindbox, a Moscow-based integrated marketing systemn and CDP vendor that counts the Yelstin Center among its clients, has raised a $13 million investment to fuel its growth and international expansion.  Boris would be proud.

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65% of Marketers Say Martech Hurts Productivity: Adobe Report

December 13, 2021

Back on more familiar turf, how about a nice Adobe study that reports marketers are struggling to get value from technology?  Yup, 65% say they feel their productivity is harmed by having too many technology options and 65% also say they can’t keep up with tech changes.  Despite the problems, 79% say they regularly use data to make marketing decisions and 77% use it to demonstrate marketing’s value to the rest of the business.  Download for more.

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Users Are Happier with Packaged Software than Home-Built Systems: Antavo Report

December 10, 2021

Build vs buy is not the focus of this Antavo report on customer loyalty systems, but what caught my eye was a 49% satisfaction rate for respondents using a home-built loyalty system compared with 63% for those using a purchased system.  No-code fans will also appreciate that 44% say they’re currently very dependent on their IT team, 76% want to reduce that dependence, and 70% want no-code rule set-up.  Plus lots here on loyalty program trends and impact.

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Twilio Announces Unified Profiles Powered by Segment

March 28, 2024

Twilio has announced two innovations within Twilio Flex, its digital engagement platform. The first, Unified Profiles, will be powered by Segment and allow businesses to collect and activate real-time consented data. This is the first of three launches set for 2024 that will embed Segment in Twilio Communication products. The second innovation is Agent Copilot which will allow users to deploy AI across this data to boost productivity.

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