News Raises $30 Million Series B for AI-Based CRM Updates

AI-driven customer insight platform has raised a $30 million Series B funding. ingests contact data from sales, marketing, and customer services systems, mines it for insights, and sends the results to CRM and other systems. The company says it can automate over 90% of CRM data entry.

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Oracle Offers Contact Data at Small and Mid-Size Businesses

October 23, 2018

Oracle is running its big OpenWorld conference this week, so they have other announcements too. One worth noting is the launch of a new Data Cloud offering with 115 million cross-channel IDs on contacts at1.5 million small and mid-size businesses. Clients can select audiences from the Oracle universe, find new contacts at companies in their own CRM files, or reach existing contacts through new channels.

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Two-Thirds of C-Suite Can’t Recognize Bad Data: Fivetran Report

December 6, 2021

Like the determined optimist who tells his boss the factory is on fire by reporting they’ll soon be able to update their equipment, let’s find some silver linings in a batch of gloomy surveys today, Dear Reader.  We’ll start with this Fivetran report, which finds that 85% of data leaders say their company has lost money by basing decisions on bad data, and 66% believe their C-suite can’t tell when that happens.  The bright side is there’s lots of room for improvement.

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